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| |
Patients
|
Fertility Professionals
|
|---|
|
N = 204
|
N = 19
|
|---|
| |
Mean
|
Median
|
Std. Deviation
|
Mean
|
Median
|
Std. Deviation
|
|---|
|
Professionalism of fertility clinic staff
|
6.75
|
7.00
|
0.57
|
6.47
|
7.00
|
0.69
|
|
Attitude and sensitivity of fertility clinic staff and their relationship with patients
|
6.72
|
7.00
|
0.55
|
6.31
|
7.00
|
0.82
|
|
No change in the fertility clinic staff from start of treatment to end
|
6.48
|
7.00
|
1.04
|
5.73
|
6.00
|
1.28
|
|
Provision of consulting services and follow-up support (medical, social and psychological factors)
|
5.54
|
6.00
|
1.86
|
5.26
|
5.00
|
1.59
|
|
Information on the chances of success (taking baby home)
|
5.63
|
6.00
|
1.58
|
6.00
|
6.00
|
0.88
|
|
Information on prognosis, different treatment options, clinical aspects and possible side effects of treatment
|
5.47
|
6.00
|
1.61
|
5.63
|
6.00
|
1.21
|
|
Information about medical issues during pregnancy (multiple pregnancies, ectopic pregnancies, miscarriages)
|
5.39
|
6.00
|
1.64
|
5.57
|
6.00
|
1.16
|
|
Information about potential health problems of “test tube babies” (defects, prematurity)
|
4.86
|
5.00
|
1.83
|
5.36
|
6.00
|
1.21
|
|
Information on treatment costs
|
5.09
|
6.00
|
1.95
|
5.21
|
6.00
|
1.81
|
|
Geographical accessibility
|
6.40
|
7.00
|
1.17
|
5.36
|
6.00
|
1.83
|
|
Physical conditions in the operating room (New/old medical equipment)
|
5.62
|
6.00
|
1.76
|
4.68
|
5.00
|
1.37
|
|
Physical conditions in the recovery room (number of beds, personal equipment cabinet, bathroom location, privacy)
|
5.64
|
6.00
|
1.72
|
5.31
|
6.00
|
1.49
|
|
Physical conditions in the waiting room (New/Old, drinks available, reading newsletters, atmosphere)
|
6.07
|
7.00
|
1.37
|
6.31
|
7.00
|
1.20
|
|
Waiting times
|
5.55
|
6.00
|
1.72
|
5.94
|
7.00
|
1.47
|
|
Standby time on the waiting list
|
5.27
|
6.00
|
1.76
|
5.52
|
6.00
|
1.67
|
-
a 7-point Likert scale
- 1 represents ‘Completely dissatisfied’; 2 represents ‘Mostly dissatisfied’; 3 represents ‘Somewhat dissatisfied’; 4 represents ‘neither satisfied or dissatisfied’, 5 represents ‘Somewhat satisfied’; 6 represents ‘Mostly satisfied’ and 7 represents ‘Completely satisfied’
